Shipping & delivery policy
Last updated November 2026
This policy covers physical products from YourQR, such as QR stickers, cards, keychains and NFC tags. QR codes, profiles and other online features are delivered instantly in your account and are never shipped.
1. Where we deliver
We deliver within India only. Customers outside India can download and print their QR codes from their account.
2. Shipping cost
Shipping is free on all orders within India.
3. Delivery time
- Orders are packed and dispatched within 1–2 working days after payment.
- Delivery usually takes 5–7 working days after dispatch. Remote areas, festivals and courier delays can add a few days.
4. Tracking
When your order is dispatched we email you the courier name and tracking number. If you've turned on WhatsApp updates, you get them there too. You can also see the status any time under Orders in your account.
5. Address and delivery attempts
- Please check your address, PIN code and phone number before paying. We can change the address only before dispatch.
- If the courier can't deliver (wrong address, nobody available, refused) and the parcel comes back to us, we'll contact you to re-send it.
6. Damaged or wrong items
Tell us within 7 days of delivery with a photo, and you can choose a free replacement or a refund. See the Refund & cancellation policy.
7. Questions
Email skymotiveservices@gmail.com, message us on WhatsApp, or use our contact form, with your order ID.